IT consultancy that tells you what to fix, keep or change.
We review the systems your business relies on, such as email, websites, accounts and tools, and give you practical, independent advice on what to fix, what to keep and what to change. It is advice, not a help desk.
When it helps
- You are not sure which of your tools and subscriptions you still need.
- Accounts and passwords are spread across people and devices.
- You are choosing between providers and want independent advice.
- Your website, email and tools were set up by different people and do not fit together.
How we work
- 01
Understand the business
What you do, who works with what, and where technology slows you down.
- 02
Review the systems
A look at your domain, email, website hosting, accounts and the tools that connect them.
- 03
Recommend
A short written list of what to fix first, what is fine, and what to change, with the reasons.
- 04
Support the change
We can help you carry out the changes, or brief your own provider.
We give advice and help with projects such as business email setup. We are not a replacement for a full-time IT department, and we will tell you if you need one.
What we review
- Domain and DNS: who controls them, and whether the records are correct.
- Email: provider, authentication records and account security.
- Website and hosting: performance, backups and access.
- Accounts and access: who can log in to what, and how that is controlled.
- Tools and subscriptions: what you pay for, what you use and what overlaps.
- Backups and recovery: what is copied, where, and whether a restore has been tested.
A practical security baseline
You do not need an enterprise programme to be sensible about security. The Canadian Centre for Cyber Security publishes baseline controls for small and medium organisations. They include:
- An incident response plan.
- Automatic patching of operating systems and applications.
- Security software and securely configured devices.
- Strong user authentication and access control.
- Employee awareness training.
- Backing up and encrypting data.
- Securing cloud and outsourced IT services, and securing websites.
We use it as a checklist to find the gaps in your setup, whichever country you are in, and we rank the gaps by how much risk they carry and how easy they are to close.
Advice versus managed support
| IT consultancy (us) | Managed IT support | |
|---|---|---|
| What you get | Independent advice and project help | Ongoing help desk and monitoring |
| Typical use | Reviews, decisions, setups and migrations | Day-to-day support for staff |
| Commitment | Project-based | Ongoing contract |
If you need day-to-day support, we will help you choose a provider and brief them properly. For email specifically, see our business email setup service.
What you get
- An independent review of your systems
- A short, prioritised list of recommendations
- Help briefing or managing the people who do the work
- One point of contact through your account manager
Related pages
- Business email setup
Professional email on your own domain, set up and secured properly.
- SEO consulting
Expert SEO strategy, audits and second opinions without a full retainer.
- Social media management
A steady, consistent social presence so people who check you out find an active business.
Start with a free AI visibility check
In 30 minutes we look at how your business appears in Google, on maps and in AI assistants, and tell you what we would fix first. See what happens on the call.
IT consultancy: common questions
Is this managed IT support?
No. We provide consultancy and project help, not a day-to-day help desk. If you need ongoing managed support we will tell you and help you choose a provider.
What systems do you cover?
Business email and domains, your website and its hosting, account access and the tools that connect your marketing. If something is outside our experience we will say so.
Can you work with my current IT provider?
Yes. We can review the setup and share findings with them so changes are agreed rather than imposed.
Why is an SEO company offering IT consultancy?
Search performance depends on your website, domain and email being set up well. We already deal with those daily, so we advise on them.
Do you replace my IT provider?
No. We give independent advice and can review what your provider has set up. We aim to work with them, not around them.
Can you help me choose between providers or tools?
Yes. We compare options against how you actually work and recommend one, with reasons.
Is this only for small businesses?
It is aimed at small and medium businesses. If your needs are larger, we will say so early.
Do you handle cyber security incidents?
We help you put basic protections and a response plan in place. For a live incident, you should contact a specialist incident response provider.